We’re moving even faster!

In our ongoing efforts to improve your online experience, we are happy to announce that your Lightning Fast DSL Service just got faster. For the same great price, you will now get speeds 6.0 Mbps down and 768 Kbps up. For more details, see the Randolph DSL Service Options table below.

Randolph Telephone DSL Benefits At-a-Glance:

Benefits:
- Always connected
- 24/7 technical support free
- E-mail anti-virus and spam filtering free
- 5 e-mail accounts included free (10 MB each)
- Free Webmail to access your e-mail from any Internet connection worldwide
- 12 MB of free Web space included free
- Does not tie up your phone line
- Ability to connect multiple computers to single DSL connection via network
- Guaranteed same business day repair service for residential Ultra plan and all business users
- 25 to 50 hours of back-up dial-up Internet access (unlimited for business)

Extras For Businesses:
- Unlimited dial-up back up access
- Guaranteed same business day repair service
- Guaranteed after-hours repair service for Ultra Plan customers
- Customizable speed packages available – ask us for details
- Web and FTP server services available for an additional fee

New Randolph DSL Service Options

Bridge the Digital Divide

Accelerate to exhilarating online speeds with RTC’s exciting new Lightning Fast DSL service…

You’ve probably heard a lot recently about DSL (digital subscriber line) technology. DSL provides a new, faster, always-on connection to the Internet — over your existing telephone line.

At Randolph, we always strive to bring you the latest technologies — and the services they make possible to meet your changing needs. We are proud to bring RTC customers our exciting DSL service that puts the resources of the World Wide Web at your disposal at speeds you’ll find hard to believe — and at rates that are easy on your pocketbook.*

What’s all the DSL fuss about?

With RTC’s Lightning Fast DSL, you’ll enjoy:

Local, High-Speed Access at Affordable Rates

Local High-Speed Access to the Internet; download (audio, video, and data) at speeds up to 40x faster than a standard 28.8 dial-up modem, and up to 20x times faster than newer 56k modems.

*Call our business office to determine if your service area qualifies, 336-622-7900, 336-879-5684, 336-581-7995, 910-464-5110 or 336-461-7995, (choose number that is local to your area to avoid toll charges)

No Waiting, No Busy Signals

Always-on access; you don’t have to dial-up — or wait — each time you want to go online.

Talk-and-Surf Capability

You can use your existing line to talk on the phone, while another family member surfs the web. No need for a second line.

A Dedicated Connection

Your DSL connection is yours alone — no shared connection with other users, and no slowing down as others log on.

RTC DSL rates include unlimited Internet usage. Each account comes with 5 e-mail accounts and additional email accounts are $2.00 each per month. DSL users will not be allowed to host web sites, e-mail servers, etc., using these connections. Plans include Plans include dial-up access of 25 hours for Lite, 50 hours for other residential and unlimited for all business plans. Additional dial-up hours will be charged at $1.00 each up to a maximum charge of $20.95 per month.

Web/FTP Services Charge: $65 activation, $7.50/month.

*Actual transmission speeds experienced by the customer will vary. Randolph Telephone Company will not be responsible for service issues related to customer’s computer, network, or software.

Limited Time Free DSL Modem & Installation Offer*

To get DSL service, you will need to purchase a DSL modem from Randolph Telephone Company and pay an installation fee. Together these items cost $200. The regular modem price is $85.00 plus tax. For a limited time, Randolph will give you the following for signing a 12- or 24-month service commitment to any of our DSL plans:

• FREE modem & surge protector
• 50% OFF installation with a 12-month commitment (save $49.50)*
• FREE installation with a 24-month commitment (save $99)*

*A credit check is required to determine qualifications.

Click the link below to view the DSL agreement. To speed up your DSL installation, you may print, complete and fax the application form to 336-622-7910 or mail to Randolph Telephone Company, 3733 Old Cox Road, Asheboro NC 27205.

*DSL Lite excluded from this promotion.

(Note: To receive DSL service, you must be a Randolph Telephone dial tone customer.)

DSL Installation Rates

• Business: $99

• Residential: $99

Randolph Telephone's installation is to demarcation point. Account includes termination to ONE computer only, up to 3 filters or 1 splitter as applicable, 1 surge arrestor, and an Ethernet cable. Additional filters are $12.95 each. Installation does not include inside wiring or telephone jacks. An Ethernet Network Interface Card (NIC) is required to connect to the DSL device. If the customer provides NIC, then the customer must install and configure. If Randolph Telephone provides a USB connected NIC, then Randolph Telephone will install and configure for $36.19. Customer will incur labor charges if their physical DSL location is changed, and Randolph performs on-premise work or central office work to restore DSL service.

Optional DSL/Inside Wire Maintenance Plan

Randolph Telephone offers an Optional DSL/Inside Wire Maintenance Plan for $4.95 per month (Residential)/$6.95 per month (Business), which covers labor costs for a technician to make a premise visit to isolate the trouble including the DSL Internet connection and inside telephone wiring. If the problem is found to be customer owned equipment, no labor charges will be incurred to isolate the problem. Any existing inside wiring that was properly installed (per National Electric Code) will be replaced at no charge. DSL modem installation will be covered, and replacement of the modem is based on the DSL plan selected above and timeframe from initial installation.

If you would like to sign up for one of RTC’s DSL plans, or if you have any questions about our DSL service, please call our business office, at 336-622-7900.

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